Refund Policy

Thank you for purchasing hosting services from WOOCOM LIMITED ("Spart", "we", "us", or "our"). We are committed to your satisfaction with our services. Below are the terms governing refunds related to the services offered on our website Calicado.

General Conditions

All products and services purchased from WOOCOM LIMITED are subject to the terms of this Refund Policy. By purchasing our services, you agree to these terms.

Refund Eligibility

To be eligible for a refund, you must be within the first 30 days of the initial purchase of the service. After 30 days, we cannot offer you a refund or exchange. To initiate a refund, you must inform us of your decision with a clear statement via one of the contact methods stated at the end of this policy.

Service Cancellation

You can cancel your service at any time. The following conditions apply to service cancellation: If you cancel within the first 30 days, you are eligible for a full refund. If you cancel after 30 days, you will not receive a refund, but your service will continue until the end of your paid term.

Non-refundable Services

Some services may be non-refundable. These include: Domain name registration SSL certificates Any service that explicitly mentions non-refundability as part of the purchase agreement

Processing Refunds

Refunds will be processed within a certain number of days of receiving your refund request and verifying eligibility. Refunds are issued to the original method of payment used at the time of purchase.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at the details below.

Changes to Our Refund Policy

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions about our Refund Policy, or if you wish to request a refund, please contact us at:
Hong Kong
WOOCOM LIMITED
CR NO. 76908367
WORKSHOP 60, 3/F, BLOCK A, EAST SUN INDUSTRIAL CENTRE, NO.16 SHING YIP STREET, KL，HONGKONG
E-Mail: info@calicado.net
This policy was last modified on 03.03.2024.